A nonexempt position responsible for day-to-day operation of the provider and provider patients which includes tracking provider schedule, keeping provider on time, providing nursing care to the patient, working in collaboration with the Allergy Lab Nurses/MAs to ensure quality care; administering biologic injections (i.e. Xolair, Tespire) other duties as assigned.

Responsibilities will include but not be limited to:

• Promote team ethics and professionalism.
• Ensure the proper identification of the patient prior to performing any care.
• Begin the check-in part of the patient’s visit by obtaining measurements of vital signs and documenting in patient record.
• Observe patient for any indications of immediate care needed by the provider.
• Document in patient’s record any additional information that provider prefers for their check-in process (i.e., listing of allergy medications currently taking or completion of their intake form,)
• Assist the provider with creating a systematized workflow.
• Administer pulmonary function tests as directed by provider by giving clear instructions to the patient to carry out the procedure.
• Administer prescribed medications: by mouth, injectable (IM/SQ), inhalation (nebulizer/ inhaler)
• Responsible for timely and accurate phone calls.
• Provide patient education and instruction on medical interventions and medication therapy as directed by provider, including starting immunotherapy.
• Coordinate care with the lab, front desk, and business office for patient management.
• Order lab work under providers’ direction.
• Handle incoming calls. Triage calls, directing patient to get emergency assistance if warranted. Document phone messages. Once all pertinent information has been received, have provider review messages, and relay any information needed to caller.
• Request medical records from other medical offices or facilities as needed. Schedule x-rays, procedures as ordered.
• Ability to use electronic scheduler to print schedules or make appointments.
• Consult business office regarding self-pay patient charges or questions about insurance.
• Obtain prior authorizations for patient medications as needed.
• Work with pharmaceutical representatives when needing signature from provider for samples.
• Explain procedures and treatments in a calm, professional, pleasant manner to patient to gain cooperation and understanding.
• Provide instant medical care in emergencies.
• Participate in departmental and team meetings.
• Responsible for the safety and comfort of the patient.
• Sanitize and maintain exam rooms in an orderly manner.
• Assist with care and maintenance of departmental equipment and supplies.
• Fulfill organizational responsibilities as assigned including respecting/promoting patient rights and sharing problems relating to patients and/or staff with immediate manager.
• Attend and participate in team and departmental meetings.
• Maintain strictest confidentiality in accordance with HIPAA and Richmond Allergy and Asthma Specialists confidentiality policy.
• Fulfill organizational responsibilities as assigned including respecting/ promoting patient rights and sharing problems relating to patients and/or staff with Provider Nurse Supervisor.
• Represent Richmond Allergy and Asthma Specialists in a positive and professional manner.
• Other duties as assigned by Provider Nurse Supervisor.
• If immediate supervisor is not available direct the issue or concern to the Practice Administrator.

Education:

Medical Assistant certification, current CPR certification.

Experience:

One year of experience in family, pediatric or internal medicine private practice.

Benefits

• 401 (k)
• 401 (k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule

• Day shift
• Monday to Friday
• No weekends

Office has one location.

Richmond Allergy and Asthma Specialists is a privately-owned specialty practice that cares about finding the cause of patient’s allergy and asthma symptoms. We are well known for our thorough work-up so the best treatment can be offered to help our patients feel better.

Responsibilities will include but not be limited to:

• Promote team ethics and professionalism.
• Administer skin tests to patients as ordered by physician.
• Administer allergy injections to patients as ordered by the physician and record in Allergy Lab System.
• Explain procedures and treatments in a calm, professional, pleasant manner to patient to gain cooperation and understanding.
• Responsible for the safety and comfort of the patient.
• Observe patient, record significant conditions and reactions.
• Notify Allergy Laboratory Supervisor/Manager and/or provider of any adverse reactions to skin testing or allergy injections.
• Enter vaccine orders into Allergy Lab System for making new vaccine.
• Prepare individual patient vaccine as ordered by the provider.
• Conduct immunotherapy instruction, home immunotherapy instruction, and epinephrine administration instruction, as needed.
• Prepare extract solution for testing and verify expiration dates.
• Document phone conversations recording pertinent patient information.
• Respond to critical patient incidents using nursing standards, policies, procedures.
• Maintain skin test rooms, injection rooms and extract lab in an orderly manner.
• Other duties as assigned by Allergy Laboratory Supervisor/Manager.
• Assist with care and maintenance of departmental equipment and supplies.
• Fulfill organizational responsibilities as assigned including respecting/promoting patient rights and sharing problems relating to patients and/or staff with immediate supervisor.
• Attend and participate in team and departmental meetings.
• Maintain strictest confidentiality in accordance with HIPAA and Richmond Allergy and Asthma Specialists confidentiality policy.
• Represents Richmond Allergy and Asthma Specialists in a positive and professional manner.

Required Qualifications:

• Office Provider Nurse, Licensed Practical Nurse License, current CPR certification.
• One year of experience in family, pediatric or internal medicine practice.

Education:

Current Registered Nurse License or Licensed Practical Nurse License, current CPR certification.

Experience:

One year of experience in family, pediatric or internal medicine private practice.

Benefits

• 401 (k)
• 401 (k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule

• Day shift
• Monday to Friday
• No weekends

Office has one location.

Richmond Allergy and Asthma Specialists is a privately-owned specialty practice that cares about finding the cause of patient’s allergy and asthma symptoms. We are well known for our thorough work-up so the best treatment can be offered to help our patients feel better.

The administrator of the management team works with the physicians, managers, and supervisors to develop strategies, policies, and procedures, to accomplish the mission of the practice. Responsible for the daily operations of the practice.

Responsibilities will include but not be limited to:

• Represents Richmond Allergy and Asthma Specialists in a positive and professional manner.
• Oversees the daily operation of all administrative functions. Ensures professional, accurate and prompt service to patients and employees.
• Meets with the physicians and management team regularly to discuss operations and procedures.
• Promote team ethics and professionalism.
• Recruits, interviews, hires staff and assists new employees through the onboarding process. Conducts counseling and carries out disciplinary action as needed.
• Monitors and approves staff time and attendance records.
• Works with vendors to set up new accounts, sign contracts and oversee services.
• Ensure professional, accurate and prompt service to patients and employees.
• Oversees payroll by reviewing timesheets, entering information to reflect staff’s hours of work, add/edit deductions for biweekly payroll. Process and run reports to reflect payroll costs.
• Maintain leased property and fixed assets of the building.
• Communicate with building owners regarding any changes, needs, concerns of the property and be available for walkthroughs, visits, and meetings.
• Manage the 401k participant data by entering in employer matches, participant elected contributions, and employee loan payments through the 401k provider site. Enters QNEC contributions. Provides data necessary for yearly compliance testing and submitting of prior forms.
• Works with information technology provider to address any needs/concerns with computers and office equipment. Approves any replacement devices needed.
• Communicates with our website, social media vendor to oversee the management and review data received from advertising and strategies to promote the practice and provide necessary information for the patients and community.
• Work with accounting firm/ bookkeeper to monitor the finances of the practice\ and provide information needed for assurance of tax compliance.
• Keep abreast of banking account balances and expenditures to assure practice is staying in budget.
• Communicates with software company to address needs, concerns, notify of problems with our allergy program and practice management systems.
• Assist areas of the office (front desk, medical records, lab, nursing, and business) with any issues or needs.
• Assure that physicians and providers have adequate insurance coverage for liability, overhead disability, and life insurance coverage by working with agents on these policies.
• Work with insurance payers to keep provider directories current and review newsletters and contracts. Sign renewal and compliance paperwork.
• Seek guidance from business attorney on any issues that arise related to patients, staff, or insurance payors.
• Oversee the care and maintenance of departmental equipment and supplies.
• Fulfill organizational responsibilities as assigned including respecting/promoting patient rights and sharing problems relating to patients and/or staff with immediate supervisor.
• Conduct, attend, and participate in team and departmental meetings.
• Maintains strictest confidentiality in accordance with HIPAA and Richmond Allergy and Asthma Specialists confidentiality policy.
• Represent Richmond Allergy and Asthma Specialists in a positive and professional manner.

Education:

A bachelor’s degree in business administration, healthcare administration, or similar disciple preferred. Healthcare leadership experience may be taken into consideration in lieu of a degree.

Experience:

• A minimum of 3 years’ experience in a medical office setting
• Experience with fiscal management.
• Knowledge of practice management applications, comfort using Microsoft office and other web-based systems.
• Ability to be a critical thinker, problem solve, and multi-task.
• Knowledge of medical billing, coding, collections.

Benefits

• 401 (k)
• 401 (k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule

• Day shift
• Monday to Friday
• No weekends

Office has one location.

Richmond Allergy and Asthma Specialists is a privately-owned specialty practice that cares about finding the cause of patient’s allergy and asthma symptoms. We are well known for our thorough work-up so the best treatment can be offered to help our patients feel better.

A nonexempt, clerical position responsible for providing administrative support for Allergy Laboratory Nurse Supervisor and Allergy Laboratory Nurse Manager and assisting laboratory nurses by answering phones, pulling patient charts, cleaning exam rooms, filing patient charts, processing mail, processing incoming and outgoing faxes; other duties as assigned.

Responsibilities will include but not be limited to:

• Assist Allergy Laboratory Nurse Supervisor & Allergy Laboratory Nurse Manager daily.
• Answer lab phones, take messages.
• Clean exam rooms.
• Pull charts and file charts in a timely manner.
• Send and distribute faxes timely throughout the day.
• Organize work area to ensure job duties are done in a timely and accurate manner.
• Assist with care and maintenance of departmental equipment and supplies.
• Fulfill organizational responsibilities as assigned including respecting/promoting patient rights and sharing problems relating to patients and/or staff with immediate manager.
• Attend and participate in team and departmental meetings.
• Maintain strictest confidentiality in accordance with HIPAA and Richmond Allergy and Asthma Specialists confidentiality policy.
• Represent Richmond Allergy and Asthma Specialists in a positive and professional manner.
• Other projects and duties as assigned by manager.

Education:

High school diploma or equivalent.

Experience:

One year of administrative experience in a health care environment.

Benefits

• 401 (k)
• 401 (k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule

• Day shift
• Monday to Friday
• No weekends

Office has one location.

Richmond Allergy and Asthma Specialists is a privately-owned specialty practice that cares about finding the cause of patient’s allergy and asthma symptoms. We are well known for our thorough work-up so the best treatment can be offered to help our patients feel better.

A nonexempt position responsible for day-to-day operation of the Allergy Laboratory, this includes skin testing, administering allergy injections and preparation of allergy vaccines, other duties as assigned.

Responsibilities will include but not be limited to:

• Promote team ethics and professionalism.
• Administer skin tests to patients as ordered by physician.
• Administer allergy injections to patients as ordered by the physician and record in Allergy Lab System.
• Explain procedures and treatments in a calm, professional, pleasant manner to patient to gain cooperation and understanding.
• Responsible for the safety and comfort of the patient.
• Observe patient, record significant conditions and reactions.
• Notify Allergy Laboratory Supervisor/Manager and/or provider of any adverse reactions to skin testing or allergy injections.
• Enter vaccine orders into Allergy Lab System for making new vaccine.
• Prepare individual patient vaccine as ordered by the provider.
• Conduct immunotherapy instruction, home immunotherapy instruction, and epinephrine administration instruction, as needed.
• Prepare extract solution for testing and verify expiration dates.
• Document phone conversations recording pertinent patient information.
• Respond to critical patient incidents using nursing standards, policies, procedures.
• Maintain skin test rooms, injection rooms and extract lab in an orderly manner.
• Other duties as assigned by Allergy Laboratory Supervisor/Manager.
• Assist with care and maintenance of departmental equipment and supplies.
• Fulfill organizational responsibilities as assigned including respecting/promoting patient rights and sharing problems relating to patients and/or staff with immediate supervisor.
• Attend and participate in team and departmental meetings.
• Maintain strictest confidentiality in accordance with HIPAA and Richmond Allergy and Asthma Specialists confidentiality policy.
• Represents Richmond Allergy and Asthma Specialists in a positive and professional manner.

Education:

Current Registered Nurse License or Licensed Practical Nurse License, current CPR certification.

Experience:

One year of experience in family, pediatric or internal medicine private practice.

Benefits

• 401 (k)
• 401 (k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule

• Day shift
• Monday to Friday
• No weekends

Office has one location.

Richmond Allergy and Asthma Specialists is a privately-owned specialty practice that cares about finding the cause of patient’s allergy and asthma symptoms. We are well known for our thorough work-up so the best treatment can be offered to help our patients feel better.

A nonexempt, clerical position responsible for greeting, checking in shot room patients; registering and directing patients and visitors; checking out and scheduling follow up appointments.

Responsibilities will include but not be limited to:

• Check in shot room patients.
• Collect co-payments and past due balances.
• Contact Business Office regarding patient balances, as needed.
• Greet patients and visitors promptly and professionally and assists them in a respectful manner. Provides patients and visitors with any necessary forms, instructions, explanations, or directions.
• Check in patients in Practice Management System and verifies information and demographics.
• Update and document pertinent data and insurance information.
• Copy or scan insurance cards, HIPAA consent forms.
• Direct patient to appropriate waiting area.
• Schedule and reschedule appointments including add-in appointments.
• Coordinate with nurses on patient waiting times or delays.
• Keep waiting rooms clean and orderly.
• Answer phone calls as needed.
• Assist with care and maintenance of departmental equipment and supplies.
• Fulfill organizational responsibilities as assigned including respecting/promoting patient rights and sharing problems relating to patients and/or staff with immediate supervisor.
• Attend and participate in team and departmental meetings.
• Maintain strictest confidentiality in accordance with HIPAA and Richmond Allergy and Asthma Specialists confidentiality policy.
• Represent Richmond Allergy and Asthma Specialists in a positive and professional manner.
• Other projects and duties as assigned by supervisor.

Education:

High school diploma or equivalent.

Experience:

One year of experience in handling cash, customer service or reception, preferably in a health care environment.

Benefits

• 401 (k)
• 401 (k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule

• Day shift
• Monday to Friday
• No weekends

Office has one location.

Richmond Allergy and Asthma Specialists is a privately-owned specialty practice that cares about finding the cause of patient’s allergy and asthma symptoms. We are well known for our thorough work-up so the best treatment can be offered to help our patients feel better.

A nonexempt position responsible for day-to-day operation of the provider and provider patients which includes tracking provider schedule, keeping provider on time, providing nursing care to the patient, working in collaboration with the Allergy Lab Nurses to ensure quality care; administering biologic injections (i.e. Xolair, Tespire) other duties as assigned.

Responsibilities will include but not be limited to:

• Promote team ethics and professionalism.
• Ensure the proper identification of the patient prior to performing any care.
• Begin the check-in part of the patient’s visit by obtaining measurements of vital signs and documenting in patient record.
• Observe patient for any indications of immediate care needed by the provider.
• Document in patient’s record any additional information that provider prefers for their check-in process (i.e., listing of allergy medications currently taking or completion of their intake form,)
• Assist the provider with creating a systematized workflow.
• Administer pulmonary function tests as directed by provider by giving clear instructions to the patient to carry out the procedure.
• Administer prescribed medications: by mouth, injectable (IM/SQ), inhalation (nebulizer/ inhaler)
• Responsible for timely and accurate phone calls.
• Provide patient education and instruction on medical interventions and medication therapy as directed by provider, including starting immunotherapy.
• Coordinate care with the lab, front desk, and business office for patient management.
• Order lab work under providers’ direction.
• Handle incoming calls. Triage calls, directing patient to get emergency assistance if warranted. Document phone messages. Once all pertinent information has been received, have provider review messages, and relay any information needed to caller.
• Request medical records from other medical offices or facilities as needed. Schedule x-rays, procedures as ordered.
• Ability to use electronic scheduler to print schedules or make appointments.
• Consult business office regarding self-pay patient charges or questions about insurance.
• Obtain prior authorizations for patient medications as needed.
• Work with pharmaceutical representatives when needing signature from provider for samples.
• Explain procedures and treatments in a calm, professional, pleasant manner to patient to gain cooperation and understanding.
• Provide instant medical care in emergencies.
• Participate in departmental and team meetings.
• Responsible for the safety and comfort of the patient.
• Sanitize and maintain exam rooms in an orderly manner.
• Assist with care and maintenance of departmental equipment and supplies.
• Fulfill organizational responsibilities as assigned including respecting/promoting patient rights and sharing problems relating to patients and/or staff with immediate manager.
• Attend and participate in team and departmental meetings.
• Maintain strictest confidentiality in accordance with HIPAA and Richmond Allergy and Asthma Specialists confidentiality policy.
• Fulfill organizational responsibilities as assigned including respecting/ promoting patient rights and sharing problems relating to patients and/or staff with Provider Nurse Supervisor.
• Represent Richmond Allergy and Asthma Specialists in a positive and professional manner.
• Other duties as assigned by Provider Nurse Supervisor.
• If immediate supervisor is not available direct the issue. Concern to the Practice Administrator.

Education:

Current Registered Nurse License or Licensed Practical Nurse License, current CPR certification.

Experience:

One year of experience in family, pediatric or internal medicine private practice.

Benefits

• 401 (k)
• 401 (k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule

• Day shift
• Monday to Friday
• No weekends

Office has one location.

Richmond Allergy and Asthma Specialists is a privately-owned specialty practice that cares about finding the cause of patient’s allergy and asthma symptoms. We are well known for our thorough work-up so the best treatment can be offered to help our patients feel better.

A nonexempt position responsible for day-to-day operation of the Allergy Laboratory, other duties as assigned.

Responsibilities will include but not be limited to:

• Promote team ethics and professionalism.
• Oversee the daily operations of the Allergy Laboratory.
• Oversee Allergy Laboratory Nurse Supervisor and Provider Nurse Supervisor building interdepartmental communication, knowledge and procedures.
• Ensure professional, accurate and prompt service to patients and internal employees.
• Oversee training of Allergy Lab Nurses and Allergy Lab Assistant.
• Explain procedures and treatments in a calm, professional, pleasant manner to patient to gain cooperation and understanding.
• Responsible for the safety of the patient and the allergy lab staff.
• Notify physician and/or Administrator of any adverse reactions to skin testing or allergy injections.
• Oversee vaccine order process into Allergy Lab System for making new vaccine.
• Oversee the preparation of the individual patient vaccine as ordered by the provider.
• Conduct immunotherapy instruction, home immunotherapy instruction, and epinephrine administration instruction, as needed.
• Prepare extract solution for testing and verify expiration dates.
• Document phone conversations recording pertinent patient information.
• Responds to critical patient incidents using nursing standards, policies, procedures.
• Other duties as assigned by Administrator.
• Oversee the care and maintenance of departmental equipment and supplies.
• Fulfill organizational responsibilities as assigned including respecting/promoting patient rights and sharing problems relating to patients and/or staff with immediate supervisor.
• Attend and participate in team and departmental meetings.
• Maintains strictest confidentiality in accordance with HIPAA and Richmond Allergy and Asthma Specialists confidentiality policy.
• Represent Richmond Allergy and Asthma Specialists in a positive and professional manner.

Education:

Current Registered Nurse License or Licensed Practical Nurse License, current CPR certification and supervisory experience.

Experience:

One year of experience in allergy related practice and at least one year supervisory experience.

Benefits

• 401 (k)
• 401 (k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule

• Day shift
• Monday to Friday
• No weekends

Office has one location.

Richmond Allergy and Asthma Specialists is a privately-owned specialty practice that cares about finding the cause of patient’s allergy and asthma symptoms. We are well known for our thorough work-up so the best treatment can be offered to help our patients feel better.

A nonexempt, clerical position primarily responsible for scheduling and rescheduling new patient appointments.

Responsibilities will include but not be limited to:

• Promptly schedule and reschedule appointments for patients usually by phone and occasionally in person.
• Create new patient charts and documents all pertinent information into the scheduling system including any relevant notes.
• Verify all patient insurance eligibility and benefits.
• Apprise supervisor when scheduling issues arise, either by patient notification or by staff notification.
• Collect email addresses and sends new patient packets by email, when appropriate, and by regular mail, as needed. Directs patients to website for information regarding practice.
• Use computerized system to match provider’s availability with a patient’s preference in regards to date and time.
• Consult with supervisor about any system problems or scheduling concerns.
• Document pertinent patient data using automated systems and documentation practices.
• Use customer service principles and techniques to deal with patients calmly and pleasantly.
• Assist with care and maintenance of departmental equipment and supplies.
• Fulfill organizational responsibilities as assigned including respecting/promoting patient rights and sharing problems relating to patients and/or staff with immediate supervisor.
• Attend and participate in team and departmental meetings.
• Maintain strictest confidentiality in accordance with HIPAA and Richmond Allergy and Asthma Specialists confidentiality policy.
• Represent Richmond Allergy and Asthma Specialists in a positive and professional manner.
• Other projects and duties as assigned by supervisor.

Education:

High school diploma or equivalent.

Experience:

One year of experience in customer service or reception, preferably in a health care environment.

Benefits

• 401 (k)
• 401 (k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule

• Day shift
• Monday to Friday
• No weekends

Office has one location.

Richmond Allergy and Asthma Specialists is a privately-owned specialty practice that cares about finding the cause of patient’s allergy and asthma symptoms. We are well known for our thorough work-up so the best treatment can be offered to help our patients feel better.

A nonexempt, clerical position responsible for all business office functions.

Responsibilities will include but not be limited to:

• Promote team ethics and professionalism.
• Track and pay all corporate invoices.
• Balance all accounts monthly.
• Maintain accurate Quickbooks accounts.
• Process payroll accurately and timely.
• Respond to shareholders questions regarding key financial information.
• Work closely with accountant to close out the year end corporate books.
• Regularly run and review reports to determine accuracy in processing corporate accounts, invoices and Quickbooks.
• Answer phone calls as needed.
• Promptly notify Administrator regarding any issues that may arise.
• Assist with care and maintenance of departmental equipment and supplies.
• Fulfill organizational responsibilities as assigned including respecting/promoting patient rights and sharing problems relating to patients and/or staff with Administrator.
• Attend and participate in team and departmental meetings.
• Maintain strictest confidentiality in accordance with HIPAA and Richmond Allergy and Asthma Specialists confidentiality policy.
• Represent Richmond Allergy and Asthma Specialists in a positive and professional manner.
• Other projects and duties as assigned by Administrator.

Education:

High school diploma or equivalent.

Experience:

One year of experience in bookkeeping and customer service preferably in a medical office environment.

Benefits

• 401 (k)
• 401 (k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule

• Day shift
• Monday to Friday
• No weekends

Office has one location.

Richmond Allergy and Asthma Specialists is a privately-owned specialty practice that cares about finding the cause of patient’s allergy and asthma symptoms. We are well known for our thorough work-up so the best treatment can be offered to help our patients feel better.

A nonexempt, clerical position responsible for all business office functions.

Responsibilities will include but not be limited to:

• Promote team ethics and professionalism.
• Key and process all charges to insurance carriers and self-pay patients.
• Call and use the computer to determine patient allergy and asthma benefits by insurance carrier.
• Back up the Business Office Representative(s) by responding to Front Office questions regarding patient accounts.
• Works as marketing point person for the website, advertising, photo shoots, twitter.
• Responsible for Job Description updates.
• Responsible for Handbook updates.
• Answer phone calls as needed.
• Promptly notify Administrator regarding any issues that may arise.
• Assist with care and maintenance of departmental equipment and supplies.
• Fulfill organizational responsibilities as assigned including respecting/promoting patient rights and sharing problems relating to patients and/or staff with immediate supervisor.
• Attend and participate in team and departmental meetings.
• Maintain strictest confidentiality in accordance with HIPAA and Richmond Allergy and Asthma Specialists confidentiality policy.
• Represent Richmond Allergy and Asthma Specialists in a positive and professional manner.
• Post closing announcements via Twitter and signs in the Office.
• Back up support for Front Desk and Medical Records as needed.
• Other projects and duties as assigned by Administrator.

Education:

High school diploma or equivalent.

Experience:

One year of experience in medical billing and patient customer service preferably in a medical office environment.

Benefits

• 401 (k)
• 401 (k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule

• Day shift
• Monday to Friday
• No weekends

Office has one location.

Richmond Allergy and Asthma Specialists is a privately-owned specialty practice that cares about finding the cause of patient’s allergy and asthma symptoms. We are well known for our thorough work-up so the best treatment can be offered to help our patients feel better.

A nonexempt, clerical position responsible for all business office functions.

Responsibilities will include but not be limited to:

• Promotes team ethics and professionalism.
• Keys and processes all claims to all carriers and self pay patients.
• Provides explanations to patients regarding their bills and statements, in person and by phone.
• Responds to Front Office questions regarding patient accounts.
• Regularly runs and reviews reports to determine proper collection of self pay accounts, posting of personal and commercial payments, submission and resubmission of denied claims.
• Responsible for Security and HIPPA Employee Training annually.
• Answers phone calls as needed.
• Promptly notifies Administrator regarding any issues that may arise.
• Assists with care and maintenance of departmental equipment and supplies.
• Fulfills organizational responsibilities as assigned including respecting/promoting patient rights and sharing problems relating to patients and/or staff with immediate supervisor.
• Attends and participates in team and departmental meetings.
• Maintains strictest confidentiality in accordance with HIPAA and Richmond Allergy and Asthma Specialists confidentiality policy.
• Represents Richmond Allergy and Asthma Specialists in a positive and professional manner.
• Other projects and duties as assigned by Assistant Administrator.

Education:

High school diploma or equivalent.

Experience:

One year of experience in medical billing and patient customer service preferably in a medical office environment.

Benefits

• 401 (k)
• 401 (k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule

• Day shift
• Monday to Friday
• No weekends

Office has one location.

Richmond Allergy and Asthma Specialists is a privately-owned specialty practice that cares about finding the cause of patient’s allergy and asthma symptoms. We are well known for our thorough work-up so the best treatment can be offered to help our patients feel better.

A nonexempt, clerical position primarily responsible for answering all incoming calls and routing calls to appropriate destination; pulling patient charts, filing patient charts; processing mail; processing incoming and outgoing faxes; processing medical record requests; other duties as assigned.

Responsibilities will include but not be limited to:

• Answer all incoming calls.
• Route all calls quickly to appropriate destination in order to be available for the next incoming call.
• Pick up and process medical records requests.
• Pull charts in a timely manner for all patient appointments.
• File all charts in a timely manner.
• Send and distribute faxes throughout the day.
• Copy and send medical records requests.
• Process all outgoing mail daily.
• Mail/fax dictation daily and file dictation in chart.
• Organize work area to ensure job duties are done in a timely and accurate manner.
• Uses customer service principles and techniques to deal with patients calmly and pleasantly.
• Assist with care and maintenance of departmental equipment and supplies.
• Fulfill organizational responsibilities as assigned including respecting/promoting patient rights and sharing problems relating to patients and/or staff with immediate supervisor.
• Attend and participates in team and departmental meetings.
• Maintain strictest confidentiality in accordance with HIPAA and Richmond Allergy and Asthma Specialists confidentiality policy.
• Represent Richmond Allergy and Asthma Specialists in a positive and professional manner.
• Other projects and duties as assigned by supervisor.

Education:

High school diploma or equivalent.

Experience:

One year of experience in customer service or reception, preferably in a health care environment.

Benefits

• 401 (k)
• 401 (k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule

• Day shift
• Monday to Friday
• No weekends

Office has one location.

Richmond Allergy and Asthma Specialists is a privately-owned specialty practice that cares about finding the cause of patient’s allergy and asthma symptoms. We are well known for our thorough work-up so the best treatment can be offered to help our patients feel better.

A nonexempt position responsible for day-to-day operation of the Provider Nurses, other duties as assigned.

Responsibilities will include but not be limited to:

• Promotes team ethics and professionalism.
• Oversees the daily operations of the Provider Nurses.
• Ensures professional, accurate and prompt service to patients and internal employees.
• Oversees training of Provider Nurses.
• Explains procedures and treatments in a calm, professional, pleasant manner to patient to gain cooperation and understanding.
• Responsible for the safety of the patient and the Provider Nurses.
• Notifies physician and/or Administrator of any adverse reactions to skin testing or allergy injections.
• Oversees all process to include provider scheduling, patient issues, nursing questions, adequate nurse staffing.
• Document phone conversations recording pertinent patient information.
• Responds to critical patient incidents using nursing standards, policies, procedures.
• Other duties as assigned by Administrator.
• Oversees the care and maintenance of departmental equipment and supplies.
• Fulfills organizational responsibilities as assigned including respecting/promoting patient rights and sharing problems relating to patients and/or staff with immediate supervisor.
• Attends and participates in team and departmental meetings.
• Maintains strictest confidentiality in accordance with HIPAA and Richmond Allergy and Asthma Specialists confidentiality policy.
• Represents Richmond Allergy and Asthma Specialists in a positive and professional manner.

Education:

Current Registered Nurse License or Licensed Practical Nurse License, current CPR certification and supervisory experience.

Experience:

One year of experience in allergy related practice and at least one year supervisory experience.

Benefits

• 401 (k)
• 401 (k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule

• Day shift
• Monday to Friday
• No weekends

Office has one location.