Business Office Assistant
Business Office Assistant
Richmond Allergy and Asthma Specialists is a privately-owned specialty practice that cares about finding the cause of patient’s allergy and asthma symptoms. We are well known for our thorough work-up so the best treatment can be offered to help our patients feel better.
A nonexempt, clerical position responsible for all business office functions.
Responsibilities will include but not be limited to:
- Promote team ethics and professionalism.
- Key and process all charges to insurance carriers and self-pay patients.
- Call and use the computer to determine patient allergy and asthma benefits by insurance carrier.
- Back up the Business Office Representative(s) by responding to Front Office questions regarding patient accounts.
- Works as marketing point person for the website, advertising, photo shoots, twitter.
- Responsible for Job Description updates.
- Responsible for Handbook updates.
- Answer phone calls as needed.
- Promptly notify Administrator regarding any issues that may arise.
- Assist with care and maintenance of departmental equipment and supplies.
- Fulfill organizational responsibilities as assigned including respecting/promoting patient rights and sharing problems relating to patients and/or staff with immediate supervisor.
- Attend and participate in team and departmental meetings.
- Maintain strictest confidentiality in accordance with HIPAA and Richmond Allergy and Asthma Specialists confidentiality policy.
- Represent Richmond Allergy and Asthma Specialists in a positive and professional manner.
- Post closing announcements via Twitter and signs in the Office.
- Back up support for Front Desk and Medical Records as needed.
- Other projects and duties as assigned by Administrator.
Education:
High school diploma or equivalent.
Experience:
One year of experience in medical billing and patient customer service preferably in a medical office environment.
Benefits
- 401 (k)
- 401 (k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule
- Day shift
- Monday to Friday
- No weekends
Office has one location.
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