Business Office Assistant

Richmond Allergy and Asthma Specialists is a privately-owned specialty practice that cares about finding the cause of patient’s allergy and asthma symptoms. We are well known for our thorough work-up so the best treatment can be offered to help our patients feel better.

A nonexempt, clerical position responsible for all business office functions.

Responsibilities will include but not be limited to:

• Promote team ethics and professionalism.
• Key and process all charges to insurance carriers and self-pay patients.
• Call and use the computer to determine patient allergy and asthma benefits by insurance carrier.
• Back up the Business Office Representative(s) by responding to Front Office questions regarding patient accounts.
• Works as marketing point person for the website, advertising, photo shoots, twitter.
• Responsible for Job Description updates.
• Responsible for Handbook updates.
• Answer phone calls as needed.
• Promptly notify Administrator regarding any issues that may arise.
• Assist with care and maintenance of departmental equipment and supplies.
• Fulfill organizational responsibilities as assigned including respecting/promoting patient rights and sharing problems relating to patients and/or staff with immediate supervisor.
• Attend and participate in team and departmental meetings.
• Maintain strictest confidentiality in accordance with HIPAA and Richmond Allergy and Asthma Specialists confidentiality policy.
• Represent Richmond Allergy and Asthma Specialists in a positive and professional manner.
• Post closing announcements via Twitter and signs in the Office.
• Back up support for Front Desk and Medical Records as needed.
• Other projects and duties as assigned by Administrator.

Education:

High school diploma or equivalent.

Experience:

One year of experience in medical billing and patient customer service preferably in a medical office environment.

Benefits

• 401 (k)
• 401 (k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule

• Day shift
• Monday to Friday
• No weekends

Office has one location.