Business Office Representative
Business Office Representative
Richmond Allergy and Asthma Specialists is a privately-owned specialty practice that cares about finding the cause of patient’s allergy and asthma symptoms. We are well known for our thorough work-up so the best treatment can be offered to help our patients feel better.
A nonexempt, clerical position responsible for all business office functions.
Responsibilities will include but not be limited to:
- Promotes team ethics and professionalism.
- Keys and processes all claims to all carriers and self pay patients.
- Provides explanations to patients regarding their bills and statements, in person and by phone.
- Responds to Front Office questions regarding patient accounts.
- Regularly runs and reviews reports to determine proper collection of self pay accounts, posting of personal and commercial payments, submission and resubmission of denied claims.
- Responsible for Security and HIPPA Employee Training annually.
- Answers phone calls as needed.
- Promptly notifies Administrator regarding any issues that may arise.
- Assists with care and maintenance of departmental equipment and supplies.
- Fulfills organizational responsibilities as assigned including respecting/promoting patient rights and sharing problems relating to patients and/or staff with immediate supervisor.
- Attends and participates in team and departmental meetings.
- Maintains strictest confidentiality in accordance with HIPAA and Richmond Allergy and Asthma Specialists confidentiality policy.
- Represents Richmond Allergy and Asthma Specialists in a positive and professional manner.
- Other projects and duties as assigned by Assistant Administrator.
Education:
High school diploma or equivalent.
Experience:
One year of experience in medical billing and patient customer service preferably in a medical office environment.
Benefits
- 401 (k)
- 401 (k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule
- Day shift
- Monday to Friday
- No weekends
Office has one location.
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